The Advantages of Passwordless Authentication UX

 


A lot of business people nowadays have started to rethink the user experience around how their employees authenticate. Smartphone and mobile apps have made accessing information easier, faster, and more convenient in our personal lives, but completing this task in our professional lives still remains a challenge.

Think about how you access your mobile phone. Chances are you touch a fingerprint sensor to unlock your phone, or maybe you use facial recognition. What you are doing here is essentially performing two-factor authentication (a mobile device counts as possession and your biometrics counts as inherence) and quickly unlocking your phone without typing in a code or password.

Now, think about how you access work applications. Chances are the authentication process is not as effortless or fast. You probably need to enter a password filled with special characters, upper case letters and numbers in order to access an application. If your company requires 2FA, you probably also have to enter a one-time passcode that is emailed or texted to you, or you get it from a mobile app such as Google Authenticator. It is also possible that your company still uses hard tokens that you have to carry around.

Passwordless authentication UX can help employees and businesses alike. Less time resetting passwords means more time working. Password resets can cost your company a lot of money. Instead of completing important assignments, workers will be staring at their screen and waiting for someone in the information technology department to reset their password.

Offering your employees an easier way to authenticate without passwords can lead to an overall better employee experience. Satisfied employees are likely to be more productive, more engaged and embrace digital transformation more. The benefits of passwordless authentication UX  are especially acute in industries where employees need to remember many passwords to complete their jobs such as health care professionals.

For more information on the advantages of passwordless authentication UX, visit our website at https://loginid.io/

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